thank you for being such an awesome client!
Resources to help you
You Are Appreciated!
On this page you'll find:
Where to find additional help
How to use your files
Step-by-step video tutorials to help you use what we’ve provided you with
How we can help you in the future
Recommended professionals
Additional Help
If you need more help than this tutorials page provides, we highly recommend these guides and resources:
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Here are some links to specific Squarespace resources:
🧑🤝🧑 Memberships
💰 Finance
📑 Glossary
Member area - A gated area within your website to contain specific pages of content. A member would have to sign-up for a membership to be able to access these pages.
Membership pricing - The price a person pays to become a member to access the member area.
Member homepage - The first page of the member area that members see after setting up a customer account or logging in.
Access denied screen - A page that appears if a non-member is trying to access a member’s content without a membership.
Customer account - An account with a username and password that a member has created.
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Here are some links to specific Squarespace resources:
✉️ Creating campaigns
👋 Building an audience
💰 Email Campaigns billing
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Here are some links to specific Squarespace resources:
🗓️ Scheduling experience
🖌️ Customising your scheduler
💰 Acuity Billing
How To Use Your Files
File types
Your files have been saved in really large sizes and in various file types. Here's a breakdown of what the file types should be used for:
AI - This file is for Adobe Illustrator and it's a vector file. This means that it can be scaled bigger or smaller without losing quality.
JPEG - You can use JPEGs for projects on the web, in Microsoft Office documents or for projects that require printing at a high resolution.
PNG - PNG’s can be used on the web but not in print. The reason PNG’s are used for most web projects is because of their transparent background. It makes a sharper, web-quality image.
PDF - You can view these design files without design editing software. This is suitable for print.
EPS - This is suitable for print.
Download your files
Because there is a limit to how long we keep files, you are responsible for downloading your files and keeping them in a safe place.
Make a backup of your files!
We highly recommend duplicating your files and storing the duplicate on the cloud (like in Dropbox/Google Drive).
Video tutorials
We’ll be adding video tutorials to this section over time. In particular “5-minute snippet videos” to help you do things you want to quickly and efficiently.
In the meantime, here are some quick links from Squarespace Support that will remind you how to maintain your website:
How I can help you in the future
“I need you to work with you again!”
No problem! There are a variety of ways we can work together from here.
The popular options are:
Monthly support (for branding, design and website maintenance) - in the form of a monthly retainer - Squarespace Monthly Support
Ad-hoc day support - Designer for the Day
Training support (we often create specific training videos or material for internal teams)
Email me at hello@krishnasolankidesigns.com to request a quote and get started!
Recommended professionals
Here’s a list of creatives we think could benefit your business.
Virtual Assistants:
Kate Levitt-Hellier - www.todaysvaservices.com
Sarah Smith - www.2-assist.co.uk
Sadie Finch - www.morethanadmin.com
Copywriters:
Ellie Senior - www.ellieseniorcopywriting.co.uk
Photographers:
Elodie Giuge -www.photographybyeg.com